VISITORS to a dole
office in south London have attacked and threatened staff because
the building is either much too hot or much too cold, the High Court
will hear.
Because the air conditioning, heating and ventilation have not worked
properly since 1997, temperatures fluctuate uncontrollably often
outside the range considered acceptable for work causing serious
discomfort to staff and visitors, the court will be told. The Employment
Service, which leases the building in Newington Causeway at a rent
of £97,500 a year is asking the High Court to force its landlord,
the London
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Borough of Southwark, to fix the system.
It is also claiming damages of more than £15,000.
In a writ it claims the extremes of temperature have "led
to members of staff working in the public areas being both threatened
and physically assaulted on a number of occasions".
The Employment Service moved into the ground, first and second
floors in 1997, and says repairs in that year were unsatisfactory
and the system continued to deteriorate. Southwark allowed the
Employment Service a period free
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of rent and service
charges. But according to the writ, heating engineers' who monitored
the system this year found defects with the same items identified
as broken in 1995.
The service said free standing electric bar heaters have been used
to warm the offices, but these are undesirable for safety reasons.
And the temperature changes are exacerbated as most of the building
is glass.
The service says damages alone are not adequate, and wants an order
forcing the borough to carry out repairs, including renewing and
replacing worn parts.
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